Image banner not showing on desktop view Dawn Theme

Topic summary

A user is experiencing an issue with the Dawn theme where an image banner displays correctly on mobile devices but fails to appear on desktop view. They suspect they may have made an error in the code.

Current Status:

  • Problem affects desktop view only
  • Mobile display is working as expected
  • Screenshots were shared showing the issue

Next Steps:

  • A support representative from GemPages has responded
  • Requested the store URL (and password if applicable) to investigate further
  • The issue remains unresolved and awaiting additional information
Summarized with AI on November 25. AI used: claude-sonnet-4-5-20250929.

Hi. I think I messed up something in coding and the image banner doesn’t show uploaded image on desktop view, only shows on mobile. Hope anyone can help.

Hello @sidabraite

Could you please share your store url ( with pass if your store password is enabled ) then I can see and suggest something for you?

Best regards,
GemPages Support Team