Image does not appears or missing from description.

Technical Q&A

Topic summary

Missing product description images reappear as broken/missing 1–2 days after being added to products imported via the AutoDS dropshipping platform.

  • Setup: Images are inserted into the description section after the product is fully imported into the store using AutoDS.
  • Problem: After a short delay (one or two days), some description images stop loading and display as missing (a screenshot is attached and central to understanding the issue).
  • Context: Tagged as a third-party theme scenario, but no theme-specific details or settings are provided.
  • Request: A solution to ensure uploaded description images remain available and do not break over time.

Status: No replies, diagnostics, or confirmed causes/fixes yet. The discussion remains open and unresolved, awaiting troubleshooting steps or guidance.

Summarized with AI on December 14. AI used: gpt-5.
1

I usually set description section images after fully imported to a product into the store via AutoDS dropshipping platform. The main problem is that, one or two days later some picture does not loading and appear as like missing.

For example:

missing description image.png
missing description image.png676×887 249 KB

What is solution to resolve this description image missing which I uploaded?