Image generate issues

failed to generate image, Any ideas!!

Hi @MattM_3 ,

Could you please provide me with more information, such as a screenshot of the issue you’re facing or a link that I can access to try and replicate the problem?

This will help me better understand the issue and assist you more effectively.

Looking forward to your reply!

Best,
Felix

There not much to show. just that when i try and generate an image, it starts to generate then then says “failed to generate image” was working fine on Tuesday and then stopped working yesterday

Are you using Shopify’s built-in functionality or a third-party app for generating images? I’m not entirely clear on which feature you’re referring to. If you could share a few screenshots, it would help me better understand the issue and assist you more effectively.

Looking forward to your reply!

Best,
Felix

Hi @MattM_3

I have checked AI image creation and it is working fine.

I suggest you should try other browser or use another network. If possible, please remove browser cache to check whether it works or not.

Best,

Danny from Samita Team