A user is experiencing an issue where images uploaded to the “Image with Text” section on their product page fail to display, despite appearing correctly configured in the theme editor.
Troubleshooting steps already attempted:
Community responses:
Multiple users have requested the store URL and password (if applicable) to investigate the issue directly. One responder suggested the problem might be related to unsupported image file types that Shopify doesn’t accept.
Current status:
The issue remains unresolved and awaiting the original poster to share store access details for further diagnosis.
Hi everyone,
I’m having an issue with the “Image with Text” section on my product page. After I upload an image, it doesn’t show up on the page, even though everything seems to be set up correctly in the theme editor.
I’ve tried re-uploading the image and checking the section settings, but no luck. Has anyone else experienced this? Any tips on what might be causing the image to not display properly?
Thanks so much for any help!
Hello @Usama1231 ,
Could you please provide the URL/ password to your store so that I can check it and provide you with the exact solution?
Hello @Usama1231
While you were uploading the image, did you notice any errors? For example, the image type you are trying to upload may not be supported by Shopify and this is why the image is not showing.
It will be very helpful if you share your store URL so I can investigate the problem. If the store is password-protected, please share the store password as well.
Hi, Can you share store URL?