image of collection is not in full height problem

[orhl1234]

for some reason, the image is not in full height. what can cause that?

as you see in the image, the whole head is seen in the full image. but not on the collection page.

https://roqv6krtpb3ben9g-52839809193.shopifypreview.com

[drakedev]

This image on the desktop is used as a background image and the theme crops the image to a certain height.

Which theme are you using?