Image Opacity Issue - Dawn 15.2.0

Topic summary

A user is experiencing an image transparency rendering issue with the Dawn 15.2.0 theme. PNG images with transparent backgrounds display with a darker tint or shadow when placed in “image banner” sections, even against white backgrounds. The header renders correctly, but banner images show the unwanted effect.

Troubleshooting attempts:

  • Verified PNG-24 format with RGB color mode
  • Inspected elements using browser developer tools for opacity, filters, or background styles
  • Applied custom CSS overrides
  • Cleared Shopify and browser caches

None of these steps resolved the issue. The user notes limited CSS/developer tools experience.

Current status: Multiple community members have requested the store URL to investigate further, but no link has been provided yet. The discussion remains open with no solution identified.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.

Hi everyone,

I’m having trouble with image transparency in the Dawn theme. I’m trying to use a PNG image with a transparent background, but it’s not rendering correctly. The transparent areas appear darker or shadowed. Basically, if I set a background for the theme, even if it’s white, the “image banner” sections all have a slightly darker tint. You can see this effect in the image below. Header shows normal background. But, image with transparent background, has a slight tint to it.

Here’s what I’ve tried so far mostly with the help of AI tools:

  • Checked image format and settings: I’ve confirmed that the image is a PNG-24 with transparency and is saved in RGB color mode.
  • Inspected element with developer tools: I’ve used the browser’s developer tools to inspect the image and its container element. I’ve checked for background styles, opacity settings, filters, and pseudo-elements that might be affecting the transparency, but I haven’t found anything conclusive.
  • Modified CSS: I’ve tried adding custom CSS to override any potential opacity or background styles, but that hasn’t resolved the issue.
  • Cleared cache: I’ve cleared both the Shopify cache and my browser cache.

I’m not very familiar with CSS or developer tools, so I’m hoping someone can help me pinpoint the cause of this problem and suggest a solution.

Any help would be greatly appreciated!

1 Like

Please share your store link

Hi @Bill14

Please share your store link so we can check it

Best,

Daisy

@Bill14
Hi , kindly provide your store URL please and if it is password protected, please share the password as well. Thanks

Hi @Bill14

Just a quick check in, do you still need help? If yes, please share your store URL so I can take a closer look
Best,
Daisy