Image Synchronization via GraphQL Without Using a URL

Shopify Apps

Topic summary

A user is attempting to sync product images from Acumatica (an ERP system) to Shopify but faces a challenge: while public URLs work for image synchronization, Acumatica does not support public URLs and instead requires login credentials for image access.

Core Issue:

  • Need to sync images directly from Acumatica to Shopify
  • Images are behind authentication (login/password required)
  • Standard public URL method is not viable

Current Status:

  • Question remains open with no definitive solution provided
  • One respondent shared a link to Acumatica’s documentation on Product Synchronization and Product Images, suggesting potential guidance may exist in official documentation

The discussion seeks alternative methods or workarounds for syncing authenticated/non-public images via GraphQL or other means.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.
1

Hi All,

Could you please assist me with syncing product images to Shopify? While I can sync images using public URLs, I encounter issues when trying to use non-public URLs.

Our integration between Acumatica (ERP system) and Shopify requires syncing images directly from Acumatica. However, Acumatica does not support public URLs for images and requires a login and password for access.

Is there a way to sync images to Shopify without using public URLs? Any guidance or suggestions on how to handle this scenario would be greatly appreciated.

Thank you!

2

Hello @BizTech

I have checked acumatica help and found this
Product Synchronization: Product Images
https://help.acumatica.com/(W(1))/Help?ScreenId=ShowWiki&pageid=e69cdf9d-6808-41fc-99a5-34e43be05363