Not sure if this is something new or not but when I go to right-click to ‘save image as’ on my Shopify site, it only saves as webp file, which then cannot be opened by my normal programs on my PC. Is this a new thing and what is the best way to download an image from my site online? I have a virtua…

Hi, @Nicky_Jessen ! Katy here from Shopify. I hope all is well with you and welcome to our Community here! Great question! This relates to the new launch that we have made recently for store optimization - notably with images and how these are compressed. You can find some info on this launch here …

At the same time I was reading the Shopify developers blog post about Webp and testing our pages, my boss called me to say he couldn’t download the photos for an ad like he normally does. We can use the jpgs from our business software, so the small inconvenience this will cause is well worth our we…

No problem if they have to do that ALOT for multiple images on a page then consider making a bookmarklet to change all the image extensions with javascript. If they have to do it across multiple pages might want to build a browser extension.

but when I download a WebP as JPG or simply WebP, i am not able to upload that image on another store. so, does this WebP format is one way only?

I don’t like the new change where images are saved as WEBP files. Please return to the old way where I can save directly as JPEG/JPG files. The WEBP page adds a couple of additional steps to editing images. And when I am editing hundreds of images, this slows me down considerably. Please return to t…

Hi All, Apologies for the delayed response here and thank you all for posting. This transition to use Google’s WebP image format has been made in order to optimize performance. WebP is a modern image format that provides superior compression for images on the web compared to traditional file forma…

Hi, The solution doesn’t work if you are trying to get lots of images from customers orders. We need to download hundreds a week and amending each url isn’t scalable. Could you have an option in the download section of an order that allows us to download as a jpg instead? Failing this, could I ame…

Hi @letterfest , you may consider using Mega Image Exporter app in case if you need to export product images. It can export images for thousands of products at once and has various filters to choose only images you need right now.

Images save as WEBP file now when right clicking to download

Technical Q&A

PaulNewton July 23, 2019, 8:16pm 4

Now have them open the image in a new tab → change the new tabs url extension to .jpg and hit enter → now ‘save image as’

1 Like

Topic		Replies	Views
Major issue with files automatically converted to WEBP Technical Q&A	6	190	March 23, 2022
Converting JPG to WEBP - one step forward and 10 steps backward! Shopify Discussion troubleshooting , shop-performance	8	538	December 13, 2023
Download High Quality Images from Shopify Store Shopify Discussion shop-performance	4	1307	May 4, 2025
Open image in new tab instead of download Technical Q&A	8	221	January 7, 2022
Converting all shop images to .webp image format Shopify Discussion troubleshooting , shop-performance	3	1159	January 23, 2025

Images save as WEBP file now when right clicking to download

Related topics