but when I download a WebP as JPG or simply WebP, i am not able to upload that image on another store. so, does this WebP format is one way only?
Topic summary
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Shopify now serves storefront images as WebP (a Google format) for faster load times via better compression. Right‑click “Save image as” often yields .webp files, which some desktop apps and external services can’t open or accept.
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Reported impacts include difficulty reusing images for social media, ads, or mockups; hashed filenames; incompatibility with services that require JPG/PNG (e.g., WhatsApp’s og:image, some marketplaces, SSRS reports).
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Official stance: the change will not be reverted. Staff‑suggested workarounds: use a browser that doesn’t support WebP (e.g., Safari) to download originals; append ?format=jpg or &format=jpg to image URLs; rename .webp to .jpg in Windows; or download originals from Admin (Products/Files).
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Mixed results: older tips like changing the URL extension to .jpg or using format=jpg work for some but not others; some still get .webp.
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Community options: Chrome extensions to save as JPG/PNG; macOS terminal conversion with dwebp; bookmarklets or custom extensions for bulk tasks. An image exporter app helps with product images but not customer‑uploaded order files.
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Outstanding needs: a scalable way to bulk download (especially order uploads) as JPG, a native “download as JPG” option in orders, and broader compatibility guidance. Status: ongoing with no native toggle; feedback forwarded to Shopify.
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