Impact Theme Shipping Bar with Recharge Subscriptions

Store Design
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1

Hi everyone,

I’m using the Impact Theme on my store, and I also have the Recharge Subscriptions app running. I offer free delivery to all customers purchasing a subscription through Recharge. For one-time purchases, I charge £2.99 for delivery, and there’s a free shipping threshold at £50.

The issue I’m having is that when I add a one-time purchase to the cart, everything works fine— the progress bar updates to show how much is remaining to qualify for free shipping. However, when I add a subscription product to the cart, the free delivery should automatically apply, but it doesn’t. The cart doesn’t update to reflect free shipping for the subscription.

Has anyone else experienced this, or know how to fix it so that subscription orders automatically receive free shipping? Any help would be greatly appreciated!

Thanks in advance!

2

Hi @LCR1612

It seems like the shipping logic for your subscription products isn’t fully syncing with the cart’s shipping rules. You might need to tweak the cart or checkout conditions to ensure subscriptions automatically apply free shipping.

If this continues to be an issue, I’d be happy to help further! Feel free to reach out or have a quick chat with us at Trust Subscriptions—we specialize in subscription setups and can help resolve this smoothly.

Looking forward to connecting!