Import issues from Creative Hub into Shopify regarding stock variants

Shopify Discussion
1

Hi, when I import the variants from Creative Hub into the Shopify Product List, at least 30% of the import isn’t correct regarding the stock variants. For each image, this number is the same (215), but 30% shows different numbers. First, I did this process in bulk. Then, I tried to do it manually. But even doing it one by one I get these same issues.

My Limited Edition Fine Art Print numbers are: 100 for Small, 75 for Medium, 25 for Large and 15 for Extra Large (215 total). But sometimes it shows only 13 variants, like 1, 6, 6, 0 or 20, 75, 25, 15. In Creative Hub the number of variants are correct. See also the screenshot. The highlighted images aren’t correct.

Very frustrating since my shop opens in 48hr.
Question: Can I edit/adjust these stock variants (Limited Edition numbers) in Shopify without doing any harm?? Or should I not touch these stock variants in Shopify??

Variants aren't correctly imported
Variants aren't correctly imported2284×1212 461 KB

At this image, the second variant isn't correct (should be 75)
At this image, the second variant isn't correct (should be 75)661×519 39.9 KB

2

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3

@kimpaffen

How many variant options you have?
Variant list is depend on variant options.

4

@Dbuglabpvtltd I have 4 variants for my prints: Small (100 stock), Medium (75), Large (25), XL (15). I think it’s just an import bug but I would like to know if I can edit these stock numbers in Shopify and make them equal to the numbers I chose in Creative Hub

5

@kimpaffen

Yes Might be import issue, Might be your CSV isn’t according to shopify

1 Like