Issue: A CSV import of ~700 products includes quantity data, but after import, quantities are not set and “Track quantity” ends up disabled despite appearing correct in the preview.
Context: A respondent notes this usually occurs when multiple locations are active (Shopify locations = inventory/fulfillment sites). In that case, product details and inventory must be imported separately.
Recent update: The original poster found that Shopify has removed the ability to import quantities via the Products import. Quantities now must be uploaded through the Inventory section instead (and per location if multiple are active).
Recommended approach:
Status: The poster acknowledges the change and plans to use the Inventory import. No further disputes or unresolved questions were raised.
Hi All,
My supplier gave me a CSV file with over 700 products and quantity of each product.
When i import this CSV file into the products list it does not import the quantity of each product.
Before the import process starts it brings up a table to compare with the CSV table.
Everything is correct and i do enable the track quantity but that is disabled when import process is done.
This usually happens when you have more than 1 location active. If you do, inventory and product needs to be imported separately.
Thank you but i just read online that Shopify has taken out the ability to import quantity via the products section and has to be imported via the inventory section.