I am using Impulse Theme. The Hero image blocks don’t come with a suggested file size. My images don’t display properly because I am not sizing them properly. Can I choose inspect to uncover the proper file size? Is it there somewhere in the code? You can see that this image has the top portion of the woman’s head cropped. That is happening in the CMS, not by design.
Topic summary
A user is experiencing image cropping issues with Hero image blocks in the Impulse theme. The blocks lack suggested file size guidelines, causing the top of images (like a woman’s head) to be unintentionally cropped in the CMS.
Troubleshooting attempted:
- Adjusted the “Desktop height” setting in the theme customizer (Sales channels > Online Store > Themes > Customize)
- Resized the image to 750px
Current status:
The issue persists despite these adjustments. A respondent suggests exploring additional height options available in the Hero image settings, but no definitive solution has been confirmed yet.
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Did you try to change Desktop height option of Hero image’s settings in your Sales channels > Online Store > Thems > Customize to check if it can solve the issue?
I did. And then I sized the image to 750. Oi!
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