Impulse Theme - not displaying images for product categories or products on mobile phone

Technical Q&A
1

My images are not displaying when viewing on a mobile phone for my product categories or once having selected a category for the products either. I have attempted to reach out to Impulse support to no avail. I have no Apps installed and no customizations besides just adding logos, policies and products. I have googled and attempted to add two different codes to try to solve the issue and neither worked. Code editor, Asset, then theme.css.liquid. I tried these two different codes at the bottom of that page and neither worked:

Option 1:

@media (max-width: 575px) {
.visible-xs {
opacity: 1;
}
}

Option 2:

.sc-badge-container {display: none !important;}

photos not displaying in mobile view.png
photos not displaying in mobile view.png295×640 26.8 KB

2

Hello @deb0003 ,

Please share:

  • your store URL;
  • page URL with the issue you mention;
  • storefront password (if your store has one).

If the store is not online yet, please follow this quick tutorial to learn how to safely and temporarily share an offline/unpublished theme URL.

Kind regards,
Diego

3

Diego,

My site isn’t published yet. But here is a preview link. You need to try it on your mobile phone as viewing on desktop in mobile view does not replicate the issue.

https://eberkkpycbi8soat-55088349338.shopifypreview.com