Impulse Theme: Shop Page - Product images missing on mobile

Store Design
1

Hi,

We are preparing a new site using the Impulse Theme, however as per the attached images, the product images are missing on Mobile only for all products except the first 2.

Can anyone advise how to resolve this?

Thanks

M

1.png
1.png295×640 92.2 KB

2.png
2.png295×640 37.5 KB

2.png
2.png295×640 37.5 KB

2

@bmbmk
Kindly share your product page URL.
So that we can help you.

3

https://bodyandmindbotanicals-com.myshopify.com/collections/all

pw: bmb

4

@bmbmk we seem to be able to see those quite well:

JHKCreate_0-1643969264125.png
JHKCreate_0-1643969264125.png570×1015 626 KB

5

Can you try in the Chrome app pls?

6

This is through Chrome & Edge as well. Nothing seems to be amiss.

7

is that on iOS or Android?

8

Both @bmbmk

Are you checking through the customizer view only?

9

This is the link:

https://bodyandmindbotanicals-com.myshopify.com/admin/themes/130257060064/editor?previewPath=%2Fcollections%2Fall%3Fsort_by%3Dprice-ascending

Is this the customizer view?

10

Yes inded, you need to click on “eye” icon next to online store to visualize it, not sure why the customizer view might mess this up though.