Can I get some assistance please.
Videos that I have uploaded (using Impulse Theme) the sound is not working.
https://gongdwana.com.au/collections/spiral-plantina/products/38-inch-spiral-platina-gongs
Video embedded with Youtube work, but upload videos dont have sound. On old Theme Dawn they worked
Assistance would be greatly appreciated
Hi @gongdwana
This is David at SalesHunterThemes.
Just checked your page, and found that video play normally.
My error, I should have been more clear. Sound is not working.
Youtube embedded videos sound working, but uploaded videos no sound
My error, I should have been more clear. Sound is not working.
Youtube embedded videos sound working, but uploaded videos no sound
Which browser do you use?
I use Chrome and it works for me.
I should have been more specific. Its the sound which isnt working. is sound working on your browser ?
The sound is not working for me.
Modern browsers do not allow to autoplay video with sound. If we want to autoplay, the sound must be turned off. That is why you see the sound does not play automatically.