IMPULSE Theme : VIDEO on HERO slideshow cannot play on mobile

Store Design
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1

Hi Guys,

I have VIDEO on HERO slideshow that cannot play on IOS mobile.

Please help.

This is the site.

https://lovinglysigned.com.sg/

2

@idizun
Hii This error can occur either from the browser support side or from the code side. Can you share your website admin details? So after checking, I can provide you with a proper solution.
Thanks

3

@oscprofessional do I need to paste here the website admin details? I am not the admin. I’m only the developer. I can give you the account that I am using. Just let me know where I can send that.