I’ve added a video hero section within a product page template, with the video linking to Vimeo. I selected the video hero because I noticed the standard ‘video’ section does not auto play whereas the hero version does. On desktop, all is fine, however when I test out on my mobile you can see on the…

To help you with the issue you’re experiencing with the white circle appearing on the mobile version of your video hero section in the Prestige theme, I recommend trying the following steps: Check for conflicting customizations: If you have made any custom modifications to the theme code, it’s po…

Thanks for the advice. None of those have proofed fruitful, so I think I’ll try to add code to enable autoplay for the standard video section.

Update: I’ve tried YouTube which works much better however I’m now experiencing an issue where on mobile, after it autoplays through once, on the second loop it zooms in. Any ideas on how to fix this? Thanks Mark

Hello, I’m having this problem as well. Has anyone found a solution for this yet? Would really appreciate it. Thank you in advance!

I was having the same issue with the white dot on mobile. I ended up finding a solution and wanted to share it here in the hopes that it can help some You need to add the following CSS code: .vimeo-mobile-trigger { display: none; } For me, I did it in the “Custom CSS” section in the theme editor,…

Impulse Video Hero on Mobile showing white dot

Store Design

Odrade August 16, 2023, 4:38pm 5

I am also getting this white dot on a video hero element. Did you ever figure out a solution?

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Impulse Video Hero on Mobile showing white dot

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