In Footer 0 is showing after the footer section completion

Store Design
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Topic summary

A “0” character is appearing below the footer section on a Shopify store. Multiple users investigated the issue by examining the footer.liquid and theme.liquid files.

Root Cause Identified:
The “0” is being rendered by the Fordeer: Popup, Social Proof app, likely due to a misconfigured app block in the Theme Customizer or an app-side bug.

Proposed Solutions:

  • One user suggested adding CSS code to hide the element (body #fordeer-popup-main { display: none !important; }), which removes the “0” but also hides the entire Social Proof widget.
  • The recommended approach is to disable or remove the Fordeer app block from the Theme Customizer to see if the issue resolves.
  • If the problem persists, contact the Fordeer app developers directly for a proper fix.

Status: The issue remains unresolved with a proper solution. The CSS workaround is available but not ideal as it disables app functionality.

Summarized with AI on November 7. AI used: claude-sonnet-4-5-20250929.
11

Hello! @Sivadarshan Please follow these steps to add this CSS code:

  1. Go to your Online Store
  2. Click on “Themes”
  3. Select “Edit code”
  4. Open your CSS file. If you have a custom CSS file, open that instead.
  5. If you can’t find your custom CSS file, open “base.css”
  6. Add the following code at the end of the file.
body #fordeer-popup-main {
    display: none !important;
}

Rishihuptech_0-1723095018673.png
Rishihuptech_0-1723095018673.png1359×926 54.8 KB

If you need further assistance, please let me know. If you found my help useful, consider liking this message and marking it as the solution.
Thank you
K.K

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