Hi @Sivadarshan ,
I think it related custom code. You try to find it in the end of file layout/theme.liquid to remove it. Or you can share screenshot this file? I will guide you remove it.
Topic summary
A “0” character is appearing below the footer section on a Shopify store. Multiple users investigated the issue by examining the footer.liquid and theme.liquid files.
Root Cause Identified:
The “0” is being rendered by the Fordeer: Popup, Social Proof app, likely due to a misconfigured app block in the Theme Customizer or an app-side bug.
Proposed Solutions:
- One user suggested adding CSS code to hide the element (
body #fordeer-popup-main { display: none !important; }), which removes the “0” but also hides the entire Social Proof widget. - The recommended approach is to disable or remove the Fordeer app block from the Theme Customizer to see if the issue resolves.
- If the problem persists, contact the Fordeer app developers directly for a proper fix.
Status: The issue remains unresolved with a proper solution. The CSS workaround is available but not ideal as it disables app functionality.
