In the collections I can't see products when I use a specific tag

Technical Q&A
1

Hi,

I have created a new collection, but when I want to see the collection, I can’t see any product, and the page show me that the collection is empty. I don’t understand why, because when I set up the conditions, shopify shows me the products that match with the conditions.

But this only happen when I set a specific tag, do you know what is the problem?

My store: https://sv.tiendasadoc.com/collections/promo-mochilas

2

I can see one product if I follow your link. Are you sure your products all published/active? Plus your product filtering App – is it working properly?