Suddenly, inaccurate delivery dates are being added to orders. I never projected delivery dates as all our products are handmade to order. This is giving customers false expectations and I can not find how to remove this.
Topic summary
Unexpected delivery dates are appearing on orders despite the merchant never configuring them. This creates false customer expectations, particularly problematic since their products are handmade-to-order.
Suggested Solution:
- Check if “Expected delivery dates” options are enabled in settings
- A reference screenshot was provided showing where to locate these settings
Current Status:
- The merchant is unable to find how to disable this feature
- Issue remains unresolved
