This is so frustrating I am trying to get hold of customer service at Shopify and no one is able to help. I do not have ANY active stores on Shopify right now but Shopify has charged me $14 for a domain plus $9 for renewal, why am I being charged for an inactive store. I need someone to explain this and help me refund this amount right away. It looks like I am not the only one with this complaint, many others are having the exact same issue with their inactive stores. Secondly, how am I supposed to access my billing if all my stores a currently inactive? I need to be refunded the recurring amount that Shopify keeps charging me.
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