UP!
Please, does anyone know how to get to full shipping address?
We are having to manage all orders manually at the moment and it’s a total mess.
Any help will be much appreciated.
Thanks!
Topic summary
Issue: Orders pulled via API only include the province in shipping info, omitting full address details. This disrupts automated daily exports to logistics and forces manual order handling. A screenshot was referenced to illustrate the incomplete data.
Technical context: The REST Admin API (application programming interface; REST is a style of web API) endpoint GET /admin/api/2024-04/orders.json?status=any should return a complete shipping_address object. Example fields include address1, city, zip, country, and province_code.
Proposed explanation: One responder suggests the checkout may not be capturing full shipping details, so the API simply reflects what’s actually stored on the order. They report their own integrations consistently receive full shipping addresses via the same endpoint.
Additional reports: Another participant confirms experiencing the same problem with a customer and requests a fix.
Status and next steps: No confirmed solution yet. Suggested actions include verifying the checkout flow collects full addresses, inspecting raw order objects in the Admin to see if data is missing at source, and validating the API request/version and permissions to ensure shipping_address fields are included. The discussion remains open.