Recently had a $.01 issue with a customer. Briefly:
We sell tea towels, $11.50 or 2 for $20…
Customer buys two tea towels, so on one of the tea towels we manually discount $3 to bring her subtotal down to $20. However, when the tax is calculated, it rounds an extra cent onto the total. So, it should be $22.60 (at our 13% tax rate), but it totals to $22.61… this may seem like a minor issue, given it’s only a cent, however we have had a number of customers mention this to us.
Could this be resolved? Thanks.