Independent free delivery thresholds for delivery profiles

Shopify Discussion
1

Some products in my store need to be delivered in a separate package with a different delivery cost. I’ve set up a separate shipping profile for those products. Now, both of my shipping profiles (general and the one I created) give free delivery after a certain order value. However, when Shopify checks if delivery should be free, it seems to compare the total order value with the thresholds I’ve set, not just the part of the order that belongs to given shipping profile.

Example:

  • general shipping profile - delivery cost is 10, but it offers free delivery if order value exceeds 100

  • my custom delivery profile - delivery cost is 20, but it offers free delivery if order value exceeds 100

  • I add products from each shipping profile, worth 60 for each profile

  • total order value is 120 and shopify charges 0 for the delivery, instead of 30

Is there a way to set it the way i want it to work? Offer free delivery for products from given shipping profile only if the value of products ordered that belong to this profile exceeds given threshold?

2

Hi @jk23

When using multiple shipping profiles, if orders contain products from different profiles or locations, this will result in combined rates at the checkout. Currently, the only available workaround would be to use an app like Multi Carrier Shipping Label app to set up more specific shipping rules. You can set up free shipping based on required order value & specify shipping charges under the the required value. You can even set carrier services to get carrier calculated rates according to your requirements.