Instagram and Facebook shop has been stuck "In Review"

Topic summary

A merchant’s Instagram and Facebook shop has been stuck in review status for an extended period, despite having:

  • All products synced
  • Store customization completed

The merchant is seeking clarification on:

  • What additional requirements might be missing
  • Why the review process is taking so long

Another user reports experiencing the same issue, with their shop stuck in review for over 4 weeks.

Status: The discussion remains unresolved with no solutions provided yet. Both merchants are awaiting guidance on how to move forward with the approval process.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.

My shop on Instagram and Facebook has been in review for a while now. I have all products synced, store is customized how I want it to be. What else is needed? Why is it still in review?

Hi, Did you manage to get this fixed, I’m in the same situation, been stuck in review for over 4 weeks?