I cant Find my Shopify store on my Instagram to start selling , yet it says approved.
Topic summary
A user’s Shopify store has been approved for Instagram Shopping but isn’t appearing in their Instagram account for selling purposes.
Troubleshooting steps suggested:
- Verify the Shopify catalog is properly connected in Meta Commerce Manager
- Navigate to Instagram Settings → Business → Shopping to confirm the shop is active and the correct catalog is selected
- Review Shopify Sales Channels settings to ensure proper configuration
- Contact Meta Support if the issue continues after checking these settings
The problem appears to be a disconnect between approval status and actual integration, requiring verification of multiple connection points between Shopify, Meta Commerce Manager, and Instagram.
Hi @Anthonymezza ,
If your Shopify store is approved but not showing on Instagram, check Meta Commerce Manager to ensure your Shopify catalog is connected. Then, go to Instagram app → Settings → Business → Shopping to confirm that your shop is active and the correct catalog is selected. Also, review your Shopify Sales Channels settings. If the issue persists, contact Meta Support for assistance.