Install button on custom app is unable to click ( disabled/ grayed out

Shopify Apps

Topic summary

Install button for a custom Shopify app was disabled during the OAuth install flow on a developer store.

Observed symptoms:

  • Button grayed out; installation could not proceed.
  • Browser console showed “Minified React error #418” and 404 (resource not found) errors.

Initial hypotheses:

  • Issue might be on the app’s side; contact the app’s support.
  • App configuration may be incorrect (e.g., store whitelisting), so verify the app’s settings and target store.

Resolution and key action:

  • In the app management dashboard, set the app’s distribution to “install to specific store.”
  • After selecting this distribution option, the Install button became clickable and the flow proceeded.

Context:

  • OAuth (authorization) flow requires correct app distribution/permissions to enable installation.
  • “Whitelist store” means the app must permit installation on the intended store.

Outcome:

  • Issue resolved by correcting the app’s distribution configuration.
  • Console errors were observed but the decisive fix was adjusting the app’s distribution setting. Discussion closed.
Summarized with AI on February 5. AI used: gpt-5.
1

Hello,

I’m trying to install a custom app to developer store, as Shopify partner.

but installation of custom app is unable to proceed via oauth authentication. ( as shown on screenshot.

( seeing developer console on Chrome bowser, some JS errors seems appearing.. as below

Uncaught Error: Minified React error #418; visit https://reactjs.org/docs/error-decoder.html?invariant=418 for the full message or use the non-minified dev environment for full errors and additional helpful warnings.

Failed to load resource: the server responded with a status of 404 ()

Why such happens? why button is disabled? how to solve this problem?

Thank you

screencapture-tomita-dev-store-myshopify-admin-oauth-request-grant-2022-11-01-11_31_43.png
screencapture-tomita-dev-store-myshopify-admin-oauth-request-grant-2022-11-01-11_31_43.png1644×1204 59.8 KB

1 Like
2

@Sat2000

oh sorry this app side issue can you please contact App Support Team

3

Hello @Sat2000

Looking problem related to app configuration(whitelist store), please check app settings and app store where you installing applications.

4

Thank you all for response.

after talking with customer support on chat,

it seems the problem is that

I had to choose on distribution on app management on dashboard page.

so after choosing install to specific store,

then it became able to click the install button. ( on screenshot above

Thank you for help anyway.