Hi
I try to link between Instagram and shopify i download Facebook & Instagram by Meta
But i face this error
How can i solve it ?
Hey there, @Bochiii . Thanks for taking the time to connect with us in the Shopify Community. It’s good to meet you.
So the error you’re receiving there is a result of how you have your Facebook pages set up to your Facebook Commerce Account. It appears that the Facebook profile you’re using to integrate Facebook to your store does not have editor permissions on the Commerce Manager linked to the Page you’re also trying to integrate. This is something that has to be fixed within of your Facebook Commerce Manager, and not something we’re able to assist with at Shopify, as the error is caused by settings in the Facebook side of things.
You’ll want to connect with Facebook in order to get support with resolving this. Or, if you’re comfortable with how to navigate your Facebook Commerce Center, you can edit your permissions yourself through your Facebook account. Facebook has help documents available to support you with navigating their platform.