Interac icon not displaying even though enabled in payment methods

Payments + Shipping & Fulfilment

Topic summary

Issue: The Interac payment icon is missing from the site footer, even though Interac is enabled in payment methods and “Show payment icons” is enabled in the footer settings. Theme: Supply.

What was tried:

  • Suggestion: Manually add the Interac icon in the theme’s footer.liquid file (a Liquid template that controls footer content).
  • Blocker: The merchant reports that footer.liquid does not exist in their theme.

Next steps:

  • The helper requested store access to review the theme code and identify where to insert or enable the icon.
  • The merchant confirmed they emailed access details.

Status:

  • Unresolved and pending code inspection. No confirmed fix or changes yet.

Notes:

  • No images or code snippets were provided in the thread. Further guidance will depend on findings from the theme review.
Summarized with AI on February 12. AI used: gpt-5.
1

https://creativedesignsbykari.com/

The interac icon is not showing on the footer of the home page. It’s enabled in payment methods and show payment icons are enabled in the footer section. Theme is Supply.

Thanks in advance for a clear solution.

2

Hi @KFORREST ,

If it’s not showing we need to manually add the Interac icon in the footer.liquid file

3

This file doesn’t exist for my theme. Next suggestion?

4

We need access to your store to check the code

5

Have emailed it to you.