Internal error. Looks like something went wrong on our end

Retired Boards Appdev Custom Storefronts
1

Hey Guys,
I am new to graphql, it might an issue in the mutation, but i really cant say what’s causing this issue.

{'errors': [{'message': 'Internal error. Looks like something went wrong on our end.\nRequest ID: 4b7c22d6-ff16-4bb9-8b81-b69f726f9b9e (include this in support requests).', 'extensions': {'code': 'INTERNAL_SERVER_ERROR', 'requestId': '4b7c22d6-ff16-4bb9-8b81-b69f726f9b9e'}}]}
2

Hello @ruhaib
The error message you shared indicates that an internal error occurred on the GraphQL server. It’s a generic error message that suggests something went wrong on the server side, and it provides a request ID that can be helpful when reaching out for support.

Here are a few steps you can take to troubleshoot the issue:

  1. Verify the correctness of your GraphQL query or mutation:
  • Make sure that your GraphQL query or mutation is correctly formatted and matches the schema defined on the server.
  • Double-check the field names, input arguments, and their types to ensure they align with the schema.
  1. Check the server logs:
  • If you have access to the server logs, check them for any error messages or stack traces that might provide more specific information about the issue.
  • Look for any error messages related to the specific request ID mentioned in the error response.
  1. Validate the GraphQL server configuration:
  • Ensure that your GraphQL server is properly configured and all dependencies are installed correctly.
  • Confirm that the server is running and reachable.
  1. Reach out for support:
  • If you’ve tried the above steps and are still unable to resolve the issue, consider reaching out to the maintainers of the GraphQL server or consulting the documentation or community resources for assistance.

The steps above should help you in the general troubleshooting process.

Thanks