Internal error. Looks like something went wrong on our end

Shopify Apps
,
1

For some of our GraphQL request we have been receiving an Internal Error for the last hour.

We are getting an error while retrieving customers:

Sharing one of the request ID: 47a384fb-1aea-4f8a-98b6-3dd008e3d221-1768990737

Can someone please help?

4

Hello @Augustine_digital @Covey ,

Thanks for your reply. It is not happening for all entities. It is only happening for the customer and only for some random requests.
query {
customers(
first: 250,
after:“eyJsYXN0X2lkIjo2MTU0MTgwMzYyNDIxLCJsYXN0X3ZhbHVlIjoiNjE1NDE4MDM2MjQyMSJ9”, query: “updated_at:>=‘2026-01-01T00:00:00Z’ updated_at:<=‘2026-01-02T00:00:00Z’”
) {
edges {
node {
id: legacyResourceId
}
cursor
}
pageInfo {
hasPreviousPage
hasNextPage
startCursor
endCursor
}
}
}