Internal server error for app subscription create & webhook keep failing with 403 status

Shopify Apps
1

For unknown reason one of my stores keeps failing in webhook with 403 status and app subscription create return internal error, but the app installed in other store is working fine.

2021-10-25T04:11:47.819296+00:00 app[web.1]: “message”: “Internal error. Looks like something went wrong on our end.\nRequest ID: db31ab32-17d6-41c9-a78b-50dc8be7ea75 (include this in support requests).”,> 2021-10-25T04:11:47.819297+00:00 app[web.1]: “extensions”: {> 2021-10-25T04:11:47.819297+00:00 app[web.1]: “code”: “INTERNAL_SERVER_ERROR”,> 2021-10-25T04:11:47.819298+00:00 app[web.1]: “requestId”: “db31ab32-17d6-41c9-a78b-50dc8be7ea75”> 2021-10-25T04:11:47.819299+00:00 app[web.1]: }> 2021-10-25T04:11:47.819300+00:00 app[web.1]: }

2

Hii @Tommytks ,

Let’s See… https://confluence.atlassian.com/jirakb/webhook-fails-with-http-403-forbidden-989759150.html

I hope it’s helpful for you.

Thank You.