Hello,
We are trying to get Discount Codes for a Shopify Store and are getting INTERNAL_SERVER_ERROR, even after multiple retries. The issue seems to only occur for this specific Shopify Store.
Bulk Operation Id: gid://shopify/BulkOperation/4999134281894
X-Request-ID: 2e736986-3a46-4464-b1d2-c80db5548679-1721217396
Looking forward to hearing from you
Please send out the request parameters and take a look.
Hello @Kyle_liu
This is the query that we run inside the bulk operation:
query{codeDiscountNodes(query:\"discount_type:bogo OR discount_type:free_shipping OR discount_type:fixed_amount OR discount_type:percentage\"){edges{node{id codeDiscount{__typename ... on DiscountCodeApp{title} ... on DiscountCodeBasic{title asyncUsageCount summary status startsAt endsAt minimumRequirement{__typename ... on DiscountMinimumQuantity{greaterThanOrEqualToQuantity} ... on DiscountMinimumSubtotal{greaterThanOrEqualToSubtotal{amount}}} customerGets{value{__typename ... on DiscountAmount{amount{amount}} ... on DiscountOnQuantity{quantity{quantity}} ... on DiscountPercentage{percentage}}} totalSales{amount} codes{edges{node{id code}}}} ... on DiscountCodeBxgy{title asyncUsageCount summary status startsAt endsAt totalSales{amount} codes{edges{node{id code}}}} ... on DiscountCodeFreeShipping{title asyncUsageCount summary status startsAt endsAt minimumRequirement{__typename ... on DiscountMinimumQuantity{greaterThanOrEqualToQuantity} ... on DiscountMinimumSubtotal{greaterThanOrEqualToSubtotal{amount}}} totalSales{amount} codes{edges{node{id code}}}}}}}}}
And this is the response we are receiving:
{"data":{"currentBulkOperation":{"id":"gid://shopify/BulkOperation/5001267249318","status":"RUNNING","errorCode":"INTERNAL_SERVER_ERROR","url":null}},"extensions":{"cost":{"requestedQueryCost":1,"actualQueryCost":1,"throttleStatus":{"maximumAvailable":20000.0,"currentlyAvailable":19999,"restoreRate":1000.0}}}}%
Thanks
Hi Bartlomiejradzi,
I’ve looked up the error on our internal logs and I can’t find any extra info to determine why this is happening - it’s possible another app could be interfering with this query? I’d recommend asking the merchant to contact support directly and they’ll be able to look deeper once they authenticate the merchant.
Try this code out
query{
codeDiscountNodes(first:10,query:"discount_type:bogo OR discount_type:free_shipping OR discount_type:fixed_amount OR discount_type:percentage"){
edges{
node{
id
codeDiscount{
__typename
... on DiscountCodeApp{
title
}
... on DiscountCodeBasic{
title
asyncUsageCount
summary
status
startsAt
endsAt
minimumRequirement{
__typename
... on DiscountMinimumQuantity{
greaterThanOrEqualToQuantity
}
... on DiscountMinimumSubtotal{
greaterThanOrEqualToSubtotal{
amount
}
}
}
customerGets{
value{
__typename
... on DiscountAmount{
amount{
amount
}
}
... on DiscountOnQuantity{
quantity{
quantity
}
}
... on DiscountPercentage{
percentage
}
}
}
totalSales{
amount
}
codes (first:10){
edges{
node{
id
code
}
}
}
}
... on DiscountCodeBxgy{
title
asyncUsageCount
summary
status
startsAt
endsAt
totalSales{
amount
}
codes (first:10){
edges{
node{
id
code
}
}
}
}
... on DiscountCodeFreeShipping{
title
asyncUsageCount
summary
status
startsAt
endsAt
minimumRequirement{
__typename
... on DiscountMinimumQuantity{
greaterThanOrEqualToQuantity
}
... on DiscountMinimumSubtotal{
greaterThanOrEqualToSubtotal{
amount
}
}
}
totalSales{
amount
}
codes (first:10){
edges{
node{
id
code
}
}
}
}
}
}
}
}
}