International Domain Redirect Issues

Shopify Discussion
1

Hello,

I am not sure if anyone can help me with this but, long story short. I use the G translate app to translate several languages for my store. I have added C-name records like this :

Language Name CNAME

Afrikaans af.sleekspacesliving.com ani.tdn.gtranslate.net

Here is the video showing what happens: https://drive.google.com/file/d/1nRy3krhPlnKT6ItfXgZcwd3HCBMU9L43/view?usp=sharing

If the link doesn’t work then I’ll try to explain. When I try to view the international domain it shows my old theme and old setups. When I try to select a language it changes, I click continue in said language and then I get a 403 error. G translate support also said this:

"

I cannot see the site under: sleekspacesliving.com

If this is the real domain name you have for the account, please contact Shopify support asking why you cannot see the site under sleekspacesliving.com domain."

I ofc asked Shopify support but, he said everything was fine. However, clearly it is not so I am coming here to ask. I am new to all of this and I don’t know how this cloudshare/domains work for international. Here is my backend :

Domains
Domains1920×1080 157 KB

International domain settings
International domain settings1920×1080 180 KB

G translate app backend on records I made
G translate app backend on records I made1920×1080 172 KB

  1. Why is my international domain redirecting to my old theme?

  2. How can I fix the errors I am receiving?

I added the records yesterday morning. I did hear it could take 48 hours or so to update?

Thank you in advance

2

Hello,

Im sorry but, how do I flush the DNS cache?