Hello, I run a Shopify Store which mainly sells products overseas.
Currently I leverage on Shopify Payment to receive the payment from customers. Most of the customers use credit card which Shopify Payment will incur two charges, first one is a charge of 3.9%, and second directly covert to our local currency with an extra fee of 2% and also at a poor FX rate I believe. I would like to check:
(1) Is there a solution to get rid of the 2% FX conversion fee? Our bank account is a multi-currency account, is it possible to change the setting to prevent the direct FX conversion by Shopify?
(2) As a follow-up to above, I would like to know if a multi-currency wallet (e.g. Airwallex) would also be a good solution to prevent the 2% conversion?
Seems that Stripe / Airwallex / other payment providers also offer a lower charge when customer pay by credit card, but I also saw that Shopify will charge a top-up fee when we integrate this platform (for the payment part to replace Shopify Payment), so it should not be a good idea from the payment angle (to get a rate lower than 3.9%)?
I know the question is a bit long but am bit struggling on this payment part. Thanks in advance!