# Invalid Multipass

**URL:** <https://community.shopify.com/t/invalid-multipass/374844>\
**Category:** Shopify Plus\
**Tags:** shopify-scripts\
**Created:** [November 19, 2024, 12:52am UTC](https://community.shopify.com/t/invalid-multipass/374844 "2024-11-19T00:52:07Z")\
**Posts on this page:** 1\
**Page:** 1

## AI-generated summary

A user is trying to update a customer's `multipass_identifier` field in Shopify. Support suggested using the Customer API to update customer details by removing the multipass_identifier. However, the user discovered that the `multipass_identifier` field appears to be **read-only**, preventing direct updates through the API. The issue remains unresolved, with no clear workaround provided for modifying this field.

<div class="post-metadata">

**Author:** ![hcx](https://avatars.discourse-cdn.com/v4/letter/h/c57346/32.png) [@hcx](https://community.shopify.com/u/hcx)\
**Post date:** [November 19, 2024, 12:52am UTC](https://community.shopify.com/t/invalid-multipass/374844/1 "2024-11-19T00:52:07Z")

</div>

How to update customer multipass\_identifier?  
I reached out to support and they mention to use:

**Update the Customer:** You can use the Customer API **[here](https://shopify.dev/docs/api/admin-rest/2023-01/resources/customer#put-customers-customer-id)** to update the customer’s details by removing the multipass\_identifier.

However, it seems to be a read-only field.