I have just launched my store and “purchased” shipping labels through Shopify, well now after dropping a package off at the post office with that label I am finding out that when you click the tracking number it says invalid. My customers have already received emails with these tracking numbers. I am on the basic plan
are there any humans that work for this company that can help?
Hey,
Could you please share the store Collabration code so that I can send you request for accessing the store and fix the issue with shipping labels.
You can find collab code by following these steps.
Go to Shopify Admin >> Settings >> Users >> Security >> Scroll down and you will see 4 digits collab code.
Looking forward to hearing back from you.
Thanks