Invalid URL when attaching videos to a product

Retired Boards Appdev Graphql Basics And Troubleshooting
1

Hi!

I’m trying to upload and attach a video to a product by following this guide: https://help.shopify.com/en/api/guides/media

I successfully obtained the credentials, then sent the upload request to the given S3 bucket and received an URL of the uploaded asset. Now I’m trying to attach it to a product using the productCreateMedia GraphQL mutation (I’m using the unstable API version):

		mutation createProductMedia($id: ID! $media: [CreateMediaInput!]!) {
			productCreateMedia(productId: $id, media: $media) {
				media {
					status
					... on Video {
						id
					}
					... on ExternalVideo {
						id
					}
					mediaErrors {
						code
						details
						message
					}
				}
				userErrors {
					field
					message
				}
			}
		}

with following variables:

{ 
   "id":"gid://shopify/Product/4163879075922",
   "media":[ 
      { 
         "originalSource":"https://shopify-video-production-core-originals.s3.amazonaws.com/c/o/v/8497841fa3794b098b2a41a8ad3353c4.mp4",
         "mediaContentType":"VIDEO"
      }
   ]
}

But every time I send the request I get the following error from the API:

{
  "data": {
    "productCreateMedia": {
      "media": [],
      "userErrors": [
        {
          "field": [
            "media",
            "0",
            "originalSource"
          ],
          "message": "Invalid video url=https://shopify-video-production-core-originals.s3.amazonaws.com/c/o/v/8497841fa3794b098b2a41a8ad3353c4.mp4"
        }
      ]
    }
  },
  "extensions": {
    "cost": {
      "requestedQueryCost": 11,
      "actualQueryCost": 10,
      "throttleStatus": {
        "maximumAvailable": 1000,
        "currentlyAvailable": 990,
        "restoreRate": 50
      }
    }
  }
}

Is it a bug in the API? Or should I use some different value as an originalSource variable when attaching the video to the product?

Thanks in advance for any help!

2

Hi, @kryniol ,

This is Evita from On The Map.

It looks like your video URL is broken.

Best,
Evita

3

I think you should use the “resourceUrl” you’re getting back from the stagedUploadsCreate mutation,

and from the looks of it it seems you are sending the url field instead.

Amos

4

Thank you @amosmos VERY VERY VERY much! I owe you one! Now it works like a charm :slight_smile:

5

Happy to help :slight_smile: