Customers encounter an error message stating items are unavailable during checkout, despite products showing as in stock on the backend.
Root Cause Identified:
Proposed Solutions:
Status: The original poster resolved their issue by identifying the problematic app. Another user experiencing the same problem has not yet confirmed a resolution.
Customers are getting this error whenever they try to checkout with any product on my store. The items they are checking out with are in stock and inventory levels on my end reflect that as well. Not sure why this is happening. Any help is appreciated!
Here’s a link to my store to see for yourself: beyondthemtn.com
Hi, same is happening to me. Did you find a solution?
I’d appreciate any help.
Hey there! The issue I had was with an app I had installed at the time. Basically, an item was automatically added to their cart whenever someone went to checkout (which was supposed to happen) but that item had nothing in stock.
what plugin was it?
Setting - Location and check this "Fulfill online orders from this location
Inventory at this location is available for sale online.
"
