Hello, iam facing the same issue here with
“Inventory management is 2, so fulfillment service must also be 2”
do you mind telling me how you fixed it?
Topic summary
CSV product imports are failing with the error “Inventory management is X, so fulfillment service must also be X,” preventing inventory updates for large and small catalogs alike. Users report seeing values like 1/2, True/False, and “manual/shopify” across related columns.
Observed patterns:
- Changing Variant Fulfillment Service to “shopify” alone didn’t always fix the error. Templates that previously worked started failing for some.
- Some spreadsheets had Variant Inventory Tracker filled with numeric 1s, 2s, or booleans, and others used 0s in fields that should be blank.
User-reported fixes that resolved uploads:
- Re-export the CSV via Google Sheets; a file saved from an older Windows Excel version succeeded after this step.
- Leave certain fields blank instead of using 0, and remove True/False entries where not required.
- Ensure stock counts go in Variant Inventory Quantity, not Variant Inventory Tracker; do not place numbers like 1 in the Tracker column.
Status: Multiple workarounds confirmed; no single official cause identified. The issue appears tied to CSV formatting and misuse of specific columns rather than Shopify settings alone.