Inventory no tracked issue (Printify >> Shopify)

Topic summary

Inventory shows as “All in stock” in Printify but “0 in stock” in Shopify, as evidenced by posted screenshots. Multiple merchants report the same mismatch after enabling inventory tracking.

Impact: Sales channels (e.g., TikTok Shop) mark products out of stock, disrupting listings and potential sales.

Vendor response: The original poster contacted Printify and is awaiting a reply; no official fix reported.

Suggested fixes:

  • In Shopify, untick “Inventory not tracked” (i.e., enable tracking) and ensure “Continue selling when out of stock” is not checked via Bulk Edit.
  • For products where new colors/sizes were added and metafields are used, disconnect color/size metafields, save, republish changes from Printify, then reconnect metafields and re-order attributes (per a referenced Reddit workaround).

Technical notes: Printify is a print‑on‑demand fulfiller; Shopify is the storefront platform. Metafields are custom product attributes; Bulk Edit is Shopify’s mass editor.

Status: No confirmed resolution. The issue remains open with several users seeking guidance and only community workarounds provided.

Summarized with AI on December 11. AI used: gpt-5.

To stop out of stock inventory, unticking “inventory not tracked” is the best way to do this. It’s also best to make sure “Continue selling when out of stock” is not ticked. Done in the Bulk Edit section of your products.