Inventory policy is not included in the list/ Fulfillment service can't be blank

Topic summary

A user is encountering persistent CSV import errors when trying to add new products to Shopify. The errors indicate:

  • Inventory policy is not included in the list (Lines 2-4)
  • Fulfillment service can’t be blank (Lines 2-4)

Despite attempting to fill in these fields, the import continues to fail. The user has shared their CSV template via Google Drive link seeking guidance.

Community Response:

  • Another user expressed frustration about multiple inventory-related questions going unanswered in the forums
  • One respondent suggested a potential solution: entering “deny” in the “Continue selling when out of stock” column, and possibly “approve” for approving continued selling (though they noted uncertainty about the exact value)

Status: The issue remains unresolved with limited community support and no definitive solution confirmed.

Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.

Does anyone monitor these forums? This is ridiculous that nearly 5+ questions about inventory issues have no answers!

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