Invoice to customers with order confirmation

Payments + Shipping & Fulfilment
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Topic summary

Main issue: A merchant in the EU needs customers to receive an invoice/receipt with VAT details automatically via Shopify’s order confirmation or fulfillment emails, ideally as an attachment. They prefer a built‑in solution over paid apps; Shopify Order Printer is deemed too limited (missing VAT number/customization), and they don’t want to code.

Latest guidance:

  • Edit the order notification email template to include VAT information directly in the email body.
  • This uses Shopify’s Liquid templating language (for customizing templates). Adding a constant VAT number is described as straightforward.
  • If uncomfortable with Liquid edits, seek a developer’s help.

Status and gaps:

  • No confirmation of a native Shopify feature to automatically attach an invoice/receipt (e.g., PDF) to emails.
  • The proposed workaround embeds VAT details in the email content rather than providing an attachment.
  • The question about a default attachment-based invoice solution remains open; apps were not evaluated in detail here.
Summarized with AI on January 10. AI used: gpt-5.
1

Hi,

Is there a way to generate and add to order confirmation or shipping fulfillment emails that can automatically be sent from Shopify to have attachment of invoice/receipt for the customer?

In EU we have to provide every customer with receipt for their purchase that would include our VAT etc.

Is there a default Shopify option to do this or the only way are paid apps? Order Printer doesn’t count because it is not customizable enough and doesn’t include VAT number etc. and I can’t code, and shouldn’t have to do to access such a basic function.

Thank you!

2

Hello @Karlis_1 ,

One option is to edit the order notification email content and include the VAT number.

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You may seek help from a developer if you are not comfortable editing the LIQUID code. It is quite easy to include a constant VAT number, though.