Hello,
We have recently started developing, using Shopify REST Api for products. While testing, we have noticed that our company IP address has started to show up as blacklisted. We have followed the rate limits on the documentation and only make an API call once, every 10 seconds. The API functions as expected, and we have not experienced a block while using the API by Shopify.
Basically, what we have set up currently, is our web browser (located on the IP address being blocked) makes an AJAX request to our server ( located on a different IP address) once every 10 seconds, our server makes the API request and returns the results.
My question to you is: Is this too frequent of a call to be making? We are currently still testing and plan to use different mechanisms for making the request but by any chance would your firewall flag our IP address and result in our IP address being blacklisted?
I’ve reached out to our ISP and the host of our server but they tell me that they would not blacklist our IP address. I am just trying to rule out the cause of the IP Blacklisting.
Thank you in advance, for any help you can provide.