We have been using the I pad camera to scan the barcodes on product however now the camera is no longer scanning any barcode on either of our 2 ipads?
we have 2 ipads, we have the same issue with one of them Just started 2 days ago and we’ve checked all settings, cleared the camera lens, retarted the ipad (multiple times) and uninstalled and reinstalled the app.
Shopify told me its a known problem with certain iPads and it happened with their last update. They said it will be fixed with the next update on 4/15
Does anyone know if this was fixed? We are still unable to scan barcodes. Thanks.
Yes- if you updte to the newest version of the app it corrects the issue
The update was supposed to happen today, which they said would fix the
issue. So i’d see if you can update your app.
How do I update the app? I’m not seeing any updates required. Thanks.
I think it does it automatically
If you go to the App store and find the shopify POS app you can force the update- thats what we had to do.
I believe it updates automatically or go to the app store
Thank you! It worked.
Actually after the update, ours still doesn’t work!