Hi, my admin is suddenly giving me a 505 gateway error. SteveTannerStock.com. Does this mean my customers can also not purchase while this is happening?
Experiencing the same issue. it bounces between 502 and 504, in multiple browsers, all cache has been cleared.
Hi, all!
Welcome to the Shopify Community and thank you for sharing your question with us!
Earlier today, Shopify received several reports of merchants receiving 502/504/505 Gateway errors while navigating their Shopify admin.
Our developers have since resolved this issue and you should now be able to load your admin as expected with no error messages or delays. Prior to launching your admin, I recommend clearing your cache and cookies and rebooting the browser. I would also keep our Shopify Status page handy to keep up to date with any issues or downtime the platform may be experiencing.
@SteveTanner the previous issue of admins not loading as expected has not affected storefronts. Customers should be able to browse, shop and checkout as expected. If your customers have noticed any issues on the storefront, please reach out via the** Shopify Help Center** so we can provide you with account-specific support.
If you have any further questions or concerns, please feel free to include them here!