Clearpay has been down on our store since 2:00am this morning, has anyone else had an issue and found a fix?
Hi, @BMG .
Thank you for reaching out. I am sorry to hear Clearpay has not been working for you today.
I checked on Clearpays website, but there isn’t anything documented on them experiencing an outage. Have you reached out to Clearpay? Their support team should be able to help you troubleshoot the payment gateway or provide you with information on when it should be resolved.
Please let me know if you have any further questions! I would love to learn more about your business. Do you use Clearpay as your payment installments gateway on your store? Have you heard about Shop Pay installments? What country are you located in? Depending on your location, I can suggest other alternatives to Clearpay if you have experienced frequent outages with them, as it is essential to have a working payment gateway.
Speak to you soon,