Our exchange function isn’t working properly. When we get to “Step 3”, whether we scan, type sku number or item name…no items/products come up. Is anyone else having issues with the exchange function? I have been back and forth with Shopify Support and no one can get it working properly. Thank you …

Is anyone else experiencing issues with the exchange function on Shopify?

HappyDood October 24, 2023, 4:30pm 4

Good to know it wasn’t just us. But it also makes no sense. Wish they wouldn’t add steps.

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